PK OK Terms and Conditions —
Know Before You Play

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and PK OK ("the Platform", "we", "us"). By accessing, registering on, or using any service provided through pk ok, you confirm that you have read these Terms in full and agree to be bound by them.

These Terms apply to all users of pk ok, including registered players, visitors browsing the platform, and anyone accessing any game, betting market, or feature available on pk ok. If you are using pk ok on behalf of another person, you confirm that you have the authority to bind that person to these Terms.

PK OK reserves the right to update these Terms at any time. Continued use of pk ok after any update constitutes acceptance of the revised Terms. We will notify registered players of material changes via the contact details on their pk ok account.

2 Eligibility & Registration

To register and use pk ok, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gambling in your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is prohibited by law.
• You must not be a current employee, contractor, or close family member of a pk ok employee.
• You must not have been previously excluded or banned from pk ok for any reason.

PK OK reserves the right to request identity verification documents at any time. Failure to provide satisfactory verification may result in account suspension or closure. Providing false information during registration on pk ok is a serious breach of these Terms and will result in immediate account termination and forfeiture of any balance.

3 Account Responsibilities

Each player may hold only one account on pk ok. Duplicate accounts are not permitted under any circumstances. If you discover that you have accidentally created more than one account, you must contact pk ok support immediately to have the duplicate closed.

You are solely responsible for maintaining the confidentiality of your pk ok login credentials. Do not share your username or password with anyone. PK OK will never ask for your password via email, chat, or phone. Any activity that occurs on your pk ok account while logged in is your responsibility, whether or not you authorised it.

• Keep your account details accurate and up to date at all times.
• Notify pk ok support immediately if you suspect unauthorised access to your account.
• Do not allow any other person to use your pk ok account.
• Do not use another player's pk ok account under any circumstances.

PK OK reserves the right to suspend or close any account that appears to be compromised, used fraudulently, or in violation of these Terms, pending investigation.

4 Deposits & Withdrawals

PK OK supports local Bangladesh payment methods for both deposits and withdrawals. All transactions are processed in the currency displayed on your pk ok account. Minimum and maximum deposit and withdrawal amounts are displayed at the time of transaction and may be updated periodically.

Deposits on pk ok are credited to your account promptly after confirmation from the payment provider. PK OK is not responsible for delays caused by third-party payment processors. If a deposit does not appear in your pk ok account within a reasonable time, contact support with your transaction reference.

• Withdrawals are processed to the same payment method used for the most recent deposit where possible.
• PK OK may request identity verification before processing a withdrawal, particularly for first-time withdrawals or large amounts.
• Withdrawals of bonus funds are subject to the wagering requirements outlined in the relevant promotion.
• PK OK reserves the right to delay or decline a withdrawal if fraud or a breach of these Terms is suspected.
• Any fees charged by your payment provider in connection with transactions on pk ok are your responsibility.

5 Bonuses & Promotions

PK OK offers bonuses and promotions to both new and existing players from time to time. Each promotion on pk ok has its own specific terms, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. These specific terms are displayed alongside each promotion and form part of these overall Terms.

General bonus rules that apply across all pk ok promotions unless stated otherwise:

• Bonus funds must be wagered the specified number of times before any withdrawal can be made.
• Only one welcome bonus is available per player, per household, and per device on pk ok.
• Bonuses cannot be transferred between pk ok accounts or exchanged for cash directly.
• PK OK reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice.
• Any attempt to abuse bonus offers — including through multiple accounts or coordinated play — will result in bonus cancellation and possible account suspension.
• Bonus funds expire if not used within the timeframe specified in the promotion details.

If you are unsure whether a specific bet or game contributes to your wagering requirement on pk ok, check the promotion details or contact support before placing the bet.

6 Betting Rules

All bets placed on pk ok are subject to the specific rules of the game or market being played. These rules are displayed within each game and betting section on the platform. By placing a bet on pk ok, you confirm that you have read and understood the applicable rules.

• All bets are final once confirmed. PK OK does not accept requests to cancel or amend confirmed bets.
• Odds displayed on pk ok at the time of bet confirmation are the odds that apply to that bet.
• PK OK reserves the right to void any bet placed on odds that were displayed due to a technical error or obvious pricing mistake.
• In the event of a dispute over a bet settlement on pk ok, the platform's decision is final after review.
• Esports betting markets on pk ok are settled based on official tournament results as confirmed by the relevant organiser.
• PK OK reserves the right to suspend betting markets at any time, including during live events, if integrity concerns arise.

For casino games on pk ok, the Return to Player (RTP) percentage for each game is available in the game information section. PK OK uses certified random number generation for all casino game outcomes.

7 Prohibited Activities

The following activities are strictly prohibited on pk ok and will result in immediate account suspension, forfeiture of funds, and potential legal action:

• Using automated software, bots, or scripts to place bets or interact with pk ok in any way.
• Colluding with other players to gain an unfair advantage in any game or betting market on pk ok.
• Exploiting software bugs, errors, or vulnerabilities in the pk ok platform.
• Using pk ok for any form of money laundering or financial crime.
• Providing false identity information or impersonating another person on pk ok.
• Attempting to access another player's pk ok account without authorisation.
• Engaging in any activity that disrupts the normal operation of pk ok for other players.
• Registering multiple accounts to claim bonuses more than once.

8 Privacy & Data

PK OK collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering on pk ok, you consent to the collection and use of your personal data as described in the Privacy Policy.

PK OK uses your data to operate your account, process transactions, verify your identity, provide customer support, and comply with legal obligations. We do not sell your personal data to third parties. Full details of how pk ok handles your data are available in the Privacy Policy.

• You have the right to request access to the personal data pk ok holds about you.
• You may request correction of inaccurate data held on your pk ok account.
• Account closure requests will be processed in accordance with our data retention obligations.

9 Responsible Gaming

PK OK is committed to promoting responsible gaming. The platform provides tools that allow you to manage your gambling activity, including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion. These tools are available directly from your pk ok account settings.

If you choose to self-exclude from pk ok, your account will be suspended for the period you select. During self-exclusion, you will not be able to access your account, place bets, or receive promotional communications from pk ok. Self-exclusion requests are processed promptly and cannot be reversed during the selected period.

• Deposit limits take effect immediately when set on pk ok.
• Requests to increase a deposit limit are subject to a 7-day cooling-off period before taking effect.
• Requests to decrease a deposit limit take effect immediately.
• PK OK may impose limits on accounts showing signs of problem gambling, regardless of player request.

For more information about responsible gaming tools and support resources available on pk ok, visit our dedicated Responsible Gaming page.

10 Account Termination

You may close your pk ok account at any time by contacting customer support. Any real-money balance remaining in your account at the time of closure will be returned to you via your registered payment method, provided there are no outstanding verification requirements or suspected breaches of these Terms.

PK OK reserves the right to suspend or permanently close any account at any time if:

• A breach of these Terms is suspected or confirmed.
• The account is found to belong to a person under 18.
• Fraudulent activity or money laundering is suspected.
• The account has been inactive for an extended period and cannot be verified.
• We are required to do so by law or regulatory obligation.

In cases of account closure due to a Terms breach, pk ok reserves the right to withhold any balance pending investigation. Players will be notified of the reason for closure where legally permissible.

11 Limitation of Liability

PK OK provides the platform on an "as is" basis. While we work hard to keep pk ok running smoothly and reliably, we cannot guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect platform availability.

• PK OK is not liable for losses resulting from platform downtime, technical errors, or interruptions to service.
• PK OK is not responsible for losses resulting from a player's failure to secure their account credentials.
• PK OK is not liable for any indirect, consequential, or special damages arising from use of the platform.
• Our total liability to any player in connection with their use of pk ok is limited to the balance held in their account at the time of the claim.

Nothing in these Terms limits pk ok's liability for fraud, gross negligence, or any liability that cannot be excluded by applicable law.

12 Changes to These Terms

PK OK may update these Terms and Conditions at any time. When we make changes, the updated Terms will be published on this page with a revised "Last Updated" date. For material changes, we will notify registered pk ok players via the email address or contact method on their account.

Your continued use of pk ok after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using pk ok and close your account. We recommend checking this page periodically to stay informed of any updates.

13 Contact Us

If you have any questions about these Terms and Conditions, or about your rights and obligations as a pk ok player, our support team is available to help. You can reach pk ok support through the contact options available on the platform.

For account-specific queries, please have your pk ok account details ready when contacting support. For general questions about these Terms, you can reach us at:

PK OK aims to respond to all support queries within 24 hours. For urgent account issues, live chat support is available directly through the pk ok platform.